Tech Services

High-quality at no cost? For BOLL, this is no contradiction. Thanks to our unique after-sales support, you will have a direct contact partner as well as unlimited access to the know-how and experience of qualified tech experts. For us, this is also how we see partnership. Concepts like competence, experience, and expert knowledge are inherent to the strength and the efficiency of the BOLL technical team. This is also clear from the fact that all members of the BOLL support team are NSE-7 certified, as well as holding other certifications.

Local support Support in German/French/English by telephone, e-mail, or on-site
Efficient processing Comfortable ticketing system and RMA processing
Constant knowledge transfer Own tech blog, a range of publications, etc.
Device hot swap service Swap service in areas which are not covered by the manufacturer
«First-level support» Manufacturer-final customer support for Fortinet and Palo Alto Networks

Tech Services

"We are firmly committed to providing our channel partners with the best support possible and to helping them with their projects in a sustainable way. We therefore constantly invest in targeted training for our staff members."

Michael Peter / Senior System Engineer