Staging Services from BOLL - added value at all levels
BOLL's staging services are among the numerous services with which BOLL simplifies the lives of its partners and supports their process optimization and efficiency enhancement.
The order-specific storage of hardware appliances, the pre-installation of firmware and licenses, the import of end-customer-specific configurations,
the delivery of the pre-configured appliances to the end customer (nationally and internationally) -these and other staging services represent the wide-ranging
scope of BOLL's staging services. The aim of these services is to relieve channel partners (resellers, MSSPs, etc.) of logistical tasks so that their specialists
(e.g. security engineers) can concentrate on their core tasks.
The staging services, which are tailored to individual customer needs, form an integral and transparent hub between the vendors, distributor,
reseller and end customer. They include all provisioning and logistics tasks required for storage, configuration, documentation, labeling and shipping of
the appliances. These include:
Ordering of appliances and licenses from the vendor
Central storage of the goods (project warehouse at BOLL)
DoA tests («Dead on Arrival» tests)
Call-off of the appliances according to the project
Installation of firmware and licenses as well as import of the end customer specific configuration (either centrally by BOLL or via remote access by reseller)
Activation of licenses
Labeling of the ports
White labeling of the products as well as the delivery documents
Enclosure of installation instructions for the end customer
Enclosure of the appropriate power cables
Assembly of rack-mount kits
National and international delivery of the appliances to the respective end customers
Export services or handling of customs formalities (SECO-compliant)
Rollout coordination with the partner incl. reporting
Automatic integration into central management
Once the preconfigured and documented hardware has been shipped and successfully connected by the respective end customer,
the reseller is given direct remote access to the corresponding appliance. It can then be integrated into the reseller's central
management system, operated via it, and centrally managed - an aspect that is particularly important for MSSPs.
BOLL Staging Services: the benefits at a glance
Whether managed security service provider or system integrator - far-sighted channel partners benefit from BOLL Staging Services on several levels:
Simplification and streamlining of configuration and logistics processes (no need for basic configuration on site at the respective end customer).
No unnecessary commitment of own resources (personnel, infrastructure)
No burdening of qualified engineers with simpler tasks
Reduced logistics and shipping costs (fewer shipments necessary)
National and international logistics services
Extensive export services
Access to extensive experience and professionalism
Maximum service quality
Staging Services - the variants at a glance
Three different staging service variants are available:
Local Staging Service
With this staging service variant, the pre-installation of firmware and licenses as well as the import of the end-customer-specific
configuration is carried out by BOLL - this in accordance with the corresponding specifications or requirements of the respective reseller,
system integrator or MSSP. This staging service variant is particularly suitable for small to medium-sized rollouts/quantities.
Remote Staging Service
With this staging service variant, the reseller is responsible for pre-installing the firmware and importing the end-customer-specific configuration.
For this purpose, the respective partner receives firewall-secured remote access to the appliances to be configured, which are located in a network provided for this purpose at BOLL.
In addition to remote access via the network, a terminal server («serial server») is also available to the respective system engineer,
enabling access to the individual appliances via console port (CLI). The remote staging service is suitable for medium to large rollouts/quantities.